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Note: If you are using one of the home audio devices mentioned above, we strongly recommend that you wait for the next update, which will rectify this potential issue.

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However, for customers that do not own a Sound Bar, A/V Receiver or Home Theater System and would like to experience the new features and functionalities on offer, the update is still available to download manually on the support site.

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Unfortunately, due to this potential connectivity issue which we perceive as an inconvenience for some of our customers, weвЂ™ve decided to postpone the Android 8.0 Oreo automatic firmware update (v6.5830).ДЇor customers that have downloaded the update and are currently unable to hear sound-via your home audio device-please visit the following article for our recommended workarounds. We identified that our latest Android 8.0 Oreo update can occasionally cause a no sound symptom from certain Sound Bars, A/V Receivers or Home Theater Systems if the TV has been on standby for a long period of time. When releasing firmware updates, Sony always keeps a close eye on the roll-out to ensure our customers enjoy a smooth and satisfying experience. *Playback capability depends on home network server specifications.ДЄndroidв„ў 8.0 Oreoв„ў automatic update temporarily suspended вЂ“ 13th February 2019 We thank you for your patience and hope you will enjoy Androidв„ў 8.0 Oreoв„ў. Your TV should then receive the update automatically, in the coming weeks.ДЄlternatively, you can download the firmware from your TV modelвЂ™s product page on the European support site, and update your TV using a USB flash memory device.

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The recommended way to receive this update is by ensuring that the Automatic software download setting on your TV is turned ON.

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NOTE: For the full list of features and benefits, please go to your specific TV product page. Expansion to the supported formats for USB or home networks*.Improved user experience for the Video, Music and Photo apps.A redesigned Content Bar or TV Menu Bar.Software update notifications in the Home Screen menu.Some enhancements include the following highlights:

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Restores the Program GuideвЂ™s Search by title functionДЇor customers that will be upgrading to Oreo for the first time, this firmware will bring all of the benefits highlighted above, plus the improvements from the previous, original Oreo package.

Resolves sound issues playing some specific file formats using the internal video player app.

Resolves sound issues-via the ARC port connected to your Sound Bar, A/V Receiver or Home Theater System-when switching on the TV from standby.

Improves the user experience of the channel list presets.

WeвЂ™re pleased to announce that the automatic update to Androidв„ў 8.0 Oreoв„ў has been resumed and will be rolling out to eligible TVs over the coming weeks.ДЇor users that have already downloaded firmware v6.5830 (Android 8.0 Oreo), this firmware will bring further improvements while resolving the issues detailed in our previous announcement: Unsure which TV series your model belongs to? Here are some examples:ДЄndroidв„ў 8.0 Oreoв„ў automatic update resumed вЂ“ 22nd May 2019

SonyвЂ™s 2019В Android TVs: AG8, XG80, XG81, XG83 and XG90 Series.

SonyвЂ™s 2016 Android TVs: XD70, XD75, XD80, SD80, XD83 and ZD9 Series.

Sony always takes customer feedback into consideration, striving for innovation and overall product quality. Your TV should then receive the update automatically, in the coming weeks or months.ДЄlternatively, you can download the firmware from the European support site, and update your TV using a USB flash memory device. NOTE: For the full list of features and benefits, or to download this firmware manually, please go to your specific TV product page, or follow the links below in the вЂњApplicable TV model seriesвЂќ section.

Improves compatibility with certain CAM modules and resolves issues with channel storage (Russia only).

Improves the stability and performance of the overall user interface.

Improves network connectivity with certain routers.

This update further builds on Androidв„ў 8.0 Oreoв„ў, enhancing the TVвЂ™s performance and compatibility standards while improving on the existing functionalities: The actual date you may receive the automatic update depends on your model and country вЂ“ ranging from a few weeks to a couple of months. It will also gradually roll out to allВ Internet-connected TVs. We are pleased to announce that a new firmware update (v6.6545), will be available to download on the support website from 27th November 2019.